Automotive
From first inquiry to after-sales, caught
Keewise absorbs inquiries and after-sales handling, Yunke produces model content and livestream material, Tianshu backs role-based AI employees across the group — covering acquisition, conversion, after-sales and internal efficiency.
A car deal gets sliced into four unstaffed stretches
Evening inquiries go unanswered, test-drive leads go cold, service tickets crawl across systems, and content is always in short supply.
Evening inquiries unanswered
Customers shop after work — exactly when the sales floor is empty; leads leak away nights and weekends.
Test-drive leads go cold
Captured leads never get a timely follow-up; a week later they’ve bought elsewhere.
After-sales crawls across systems
Service reminders and accident support cross DMS and CRM backends; manual relays are slow and leaky.
Model content runs dry
Every model, every season, every campaign needs material; marketing can never keep up.
For this industry, here's how the pieces fit
No product laundry list — only the capabilities this industry actually needs.
Keewise · Inquiries & After-Sales
Inquiries answered instantly, test-drive leads detected and logged, after-sales handled across systems.
- 24/7 omnichannel inquiry intake
- High-intent leads routed to sales
- Service-due reminders and one-sentence rescheduling
Yunke · Model Content & Reputation Radar
Batch model graphics, short video and livestream material; web-wide reputation monitoring.
- New-launch material for all platforms at once
- Comments and sentiment auto-monitored
- Localized content for every store
Tianshu · Group AI Employees
Finance reconciliation, reporting, HR — AI employees for multi-store groups.
- Store data, one sentence away
- One voice across the group
- Humans make the final call
Start with one store and one scenario (inquiries or content), then extend to group-wide AI employees.
Three scenarios where AI takes over
Inquiry intake, after-sales service and model content — one example each.
Nights and weekends, AI takes every inquiry
"How do these two compare?" — AI compares by budget, use and family, books the test drive and syncs the sales rep.
- Spec comparisons and recommendations
- Test-drive booking auto-routed
- High-intent leads flagged to reps instantly
Service-due reminders, rescheduling in one sentence
AI reads DMS and CRM: service reminders go out on time; customers reschedule or check progress in one sentence.
- Service-due auto outreach
- Reschedule & progress, one sentence
- Accident-support guidance
New launch, all-platform material in one go
AI batch-produces graphics, short-video scripts and livestream talk tracks per model, localized per store.
- All-platform material in one pass
- Localized batches per store
- Reputation and sentiment auto-monitored
The above is an illustrative scenario composition; actual capabilities per product demo.
Validate small, then scale at your pace
One store, one scenario
Pick inquiry intake or model content and validate on real data.
Deliverable: A quantified validation reportWhole-store rollout
Inquiries, after-sales and content all live; prove the single-store model.
Deliverable: Service + marketing, fasterReplicate across the group
Copy to more stores on the Tianshu foundation, one group voice.
Deliverable: A group-level AI workforceOngoing operations
Bank model knowledge and scripts that compound.
Deliverable: A reusable asset libraryCommon questions, straight answers
Can we start small?
Yes — the standard path is a 2-week POC: pick one real business scenario, run it on real data, and get a quantified validation report. Scale if it clears the bar, stop if it doesn't. No big up-front commitment.
How does it connect to our existing systems?
Via the Tianshu MCP service bus with credential-to-ticket exchange — legacy and third-party systems (OA, ERP, CRM and more) can be called securely. No rip-and-replace.
Is our customer and business data safe?
Four Locks protect it: network isolation (dedicated VPC + private line), a permission gateway (violations blocked on the spot), sensitive-data masking, and sandbox + token throttling. Every step is fully audited, data never leaves your boundary, and the final call stays human.
Start with a 2-week POC,
turn fear into hard numbers
A 30-minute 1-on-1 solution demo to see how WuCiYuan brings AI employees safely into your workflows. Every step is verifiable, pausable, and reversible.
