TIANSHU AaaS · ENTERPRISE AGENT

Give every companyits own AI workforce

Give every role its own AI employee: connected to your existing software, AI takes over lookup, paperwork and repetitive chores — secure and fully controlled, with the final call left to humans.

-33% labor cost92% AI resolution rate2 wks to POC
Book a POC Demo →Explore Tianshu
WuCiYuan AI robot
Tianshu AI Core Engine · Multi-Agent Constellation
01 / A real result first

A 4,000-person company staffed
70+ roles with AI employees in 9 months

This is not downsizing — it is organizational redesign. AI employees take over standardized work 24/7, while people move to client relationships, complex disputes and service design.

An e-commerce customer-service company goes all-in on AI · a real Tianshu AaaS deployment

-33%
Labor cost

4,000+ → 2,600+ staff

+20%
Business grew

Standardized work now AI-run

Zero
Security incidents

Access-gated, audited, controlled

SCROLL
02 / The AI divide in enterprise adoption

Same AI tools — why do results vary so much?

Enterprise agents have moved from hype to scaled payoffs. The difference is not the AI itself — it is whether you have a secure, controllable way to deploy it.

▲ The upside · early movers

Already using AI, getting real results

$3B2025 China enterprise agent market · IDC
107%CAGR · IDC
66%of enterprises prefer outcome-based pricing · IDC survey
-33%Labor cost · e-commerce customer service
92%AI resolution rate
6–9×Trade outreach email reply rate
-80%Proposal design cycle · manufacturing
▼ The downside · afraid to adopt, or adopting badly

The risks are not hypothetical: three real AI incidents

Too much time finding info80% of time spent hunting for information and keying data into systems Can't touch business systemsData can't leave your systems, and AI can't get inside them
9s

PocketOS database wipeRunaway access

AI holding live credentials wiped the production database and every backup — down for 30 hours

510K lines

Anthropic source code leakProcess flaw

A flawed AI tool release process leaked core source code and punched through guardrails

5months

Amazon's runaway billCost overrun

An unattended AI script hit an infinite loop — $1.8M burned before anyone noticed, 860% over budget

Sources: IDC, Financial Times, DevOps.com, ITPro and other public reports

03 / Tianshu AaaS panorama

Tianshu at a glance: getting AI employees
into your business systems — safely

One connected, fully controllable chain from employee entry point to business system.

Unified access · zero learning curve
WorkBuddyPhone number is your ID · passwordless
WeCom botWeChat's enterprise app · @AI employees in group chat
Agent workbenchOne SSO sign-in
Tianshu Platform · Intelligent OrchestrationMULTI-AGENT
Multi-Agent orchestration
DecomposerTask executionResult verificationMulti-agent collaboration
Enterprise knowledge base + Skill asset library
Tiered & classifiedSmart correction500+ Agents / Skills
MCP service bus · multi-model gateway
On-demand routingToken throttlingHA cluster
Security governance · Access-Gate Security Framework
Permission gatewayIdentity verificationAction auditHuman-in-the-loop
Internal systems · secure calls
OAHRFinanceITSM GitLabData warehouseCRM / ERPLegacy / 3rd-party
Credential-to-ticket exchange · dedicated private connectionEven legacy systems can be called securely

Competitors stop at chat and knowledge bases. Tianshu covers the last mile into real business systems.

04 / They made it work

Efficiency, revenue, trust, transformation — all four levels proven

All customer stories →
LEVEL 01 · Efficiency · AI Customer Service

More than answering questions —
actually getting things done

Wired directly into order, logistics and payment systems: it understands, looks up, resolves and escalates right. Returns and refunds close fully automatically; humans take only the truly complex cases.

Intent recognitionEmpathy & reassuranceOrder lookupRefund processingTicket routingOnline 24/7
92%AI resolution rate · climbing across four generations
Gen 1 · KB Q&A · 45%
Gen 4 · Multi-agent · 92%
55→8human touches per 100 inquiries
Minutesreturn & refund turnaround
LEVEL 02 · Revenue · Trade Outreach

Every prospect receives an email
written just for them

A Ningbo exporter: automatically find the right buyers, read their pain points, write one-to-one emails. Template blasts get 0.5%–1.5% replies; Tianshu's approach reaches ~9%.

Know your offerFind buyersWrite bespokeAuto-sendRead replies
Explore the Trade Outreach Platform →
6–9×outreach email reply rate
-80%blended acquisition cost
5,000+companies reached / month
3–5×rep productivity
Multi-languageauto-send across time zones
LEVEL 03 · Trust · Manufacturing Proposals

3–5 days of cross-team wrangling,
now a full proposal in half a day

A Dongguan manufacturer: AI reads custom requirements and generates specs, BOM, cost estimates, risk assessment and production scheduling in one click. Engineers review; decision-makers approve.

Understand needsKnowledge retrievalBOM generationCost estimationEngineer review
-80%proposal design cycle
First-pass approval 60% → 90%+
Minutesquotes / cost estimates
15+projects per engineer
LEVEL 04 · Transformation · AI Organization

70+ roles all-in on AI,
business up 20% in 9 months

A 4,000+ person e-commerce customer-service company: 70+ roles broken into 1,500+ task items, each assessed for AI / human-AI / human execution. Decomposition, execution and verification run separately, with the platform as the safety net.

Months 1–2 · Role auditMonths 3–6 · Phased rolloutMonths 7–9 · Company-wide
-33%labor cost · business +20%
1,500+task items mapped
500+Agents / Skills banked
3hAI-handled hours / person / day
70+roles staffed by AI
0104
05 / Security & compliance: the Four Locks

Data stays in, access stays bounded, risks get intercepted

The root causes behind those three incidents are locked down one by one by the Four Locks. AI is a capable employee — but signing authority always stays human.

LOCK 01

Network isolation

Prevents runaway access

Isolated VPC + dedicated private connection: AI runs in a sealed environment and never holds uncontrolled live credentials.

LOCK 02

Permission gateway

Prevents unauthorized access

Every call clears access-gate permission checks first. AI acts only within its grants — violations are blocked and logged.

LOCK 03

Sensitive data masking

Prevents data leaks

Sensitive fields are masked before leaving the domain; core data never crosses the company boundary.

LOCK 04

Sandbox + token throttling

Prevents cost blowouts

Scripts run in a sandbox; token spend is watched in real time with hard caps — no infinite-loop burn.

Fully observable: every step audited

Dialogsfull context retained
Reasoningstep-by-step transparency
Tool callswhich system, which parameters
Token usageevery expense tracked live

Human-in-the-loop (HITL): risk-tiered execution

Low riskQuery data, read docs, draft contentAuto-execute
Medium riskSend emails, submit approvals, change configConfirm first
High riskPayments, data deletion, external commitmentsHuman required
06 / Product portfolio

Built on the Tianshu foundation, spanning marketing, global trade, service and operations

Flagship · AI Workforce Platform

Tianshu AaaS

An AI workforce for your whole company: plugged into your existing software, AI employees take over the repetitive work of support, finance and HR — labor cost -33% while business keeps growing.

  • Role-based AI employees with clear-cut ROI
  • Connects legacy and third-party systems
  • Four Locks compliance + end-to-end audit trail
  • 2-week POC start — stoppable and reversible
Explore Tianshu → Tianshu AaaS AI robot mascot

Yunke

AI makes your videos, edits your footage and writes your posts, then publishes them across major platforms in one go — so far more people see your company and products.

Learn more →

Keewise

AI service that goes beyond answering questions: orders, refunds and exchanges get done — and like a great sales assistant, it recommends the right products.

Learn more →

STAR

It watches your servers and business systems around the clock — instant anomaly alerts, fast root-cause analysis and assisted fixes, so a silent outage never costs you orders or sales.

Learn more →

Trade Outreach Platform

Pick the overseas companies most likely to buy from a vast pool; AI writes to their actual needs and helps handle replies — your reps only chase high-intent leads.

Learn more →
07 / Adoption path

Start with a 2-week POC, scale to full AI with costs under control

No big-bang rollout. Every step is validated, productive and stoppable — fast iterations instead of a one-shot bet.

01

Scenario value assessment

~1 week

Map business processes, pick the best roles for AI employees to start, and quantify expected ROI.

Deliverable: scenario list + ROI model
02

Single-scenario POC

2 weeks

Prove one scenario on real data — scale if it clears the bar, stop if it doesn't.

Deliverable: quantified validation report
03

Phased scale-up

In phases

From one department to many to the whole company, reusing proven patterns at every step.

Deliverable: an enterprise AI workforce
Plan 1 · 2 weeks

POC pilot

Single-scenario validation
  • Pick 1 role scenario
  • Validate on real data
  • Get a quantified report
First time with AI employees — start small, validate fast
Plan 2 · 1–2 months

Department rollout

Multiple scenarios in parallel
  • 3–5 roles onboard at once
  • Connect departmental systems
  • Bank department-level best practices
Value proven — scale it across a department
Plan 3 · At your pace

Company-wide AI

Organization-level rollout
  • AI employees across every role
  • Industry blueprint solution packs
  • Org restructuring advisory
All-in on AI — rebuild how the organization produces
08 / About WuCiYuan

Deep in AI deployment,
technology powering business

Founded in 2015, Shenzhen WuCiYuan Internet Services Co., Ltd. is a technology innovator focused on real-world AI deployment, with a solution portfolio spanning marketing growth, customer service, internal collaboration and operations.

Guided by the belief that technology powers business, we deliver stable, efficient AI deployment and end-to-end support that helps companies cut costs and grow.

Learn more →
2015Founded · 11 years of engineering depth
5Core products · full-chain coverage
500+Agents / Skills assets banked
70+Role types staffed by AI

Proven AI delivery

Years of hands-on experience aimed at real enterprise pain points — AI solutions that actually ship.

Custom-fit adaptation

Lightweight solutions flexibly tailored to your company's size and needs.

Portfolio advantage

Five core scenarios covered: marketing, global trade, customer service, employee productivity, operations.

CONTACT US

Start with a 2-week POC —
turn fear into hard numbers

A 30-minute one-on-one solution demo shows how WuCiYuan gets AI employees into your workflows, safely. Every step is verifiable, stoppable and reversible.

30-min solution demo2-week POC validationReply within 1 business day
Email us to book →
WuCiYuan WeChat consultation QR code
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contact@wuciyuan.com.cn
32/F, Tower A, Excellence Qianhai Building, Nanshan District, Shenzhen
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